VT0005120 Consumer Confidence Report Certificate of Delivery 2018


I _________Sara Rainville_______________________________ hereby certify that the Consumer Confidence Report for calendar year 2018 has been distributed to all customers served by the above water system by mail or an alternative direct delivery method specified below and “good faith” efforts were used to reach non-bill paying consumers. Further, I certify that the information in the report is correct and consistent with the compliance monitoring data previously submitted to the Vermont Drinking Water and Groundwater Protection Division. Any intentional deception or misinformation represented in this report could be cited as a violation of U.S. EPA Safe Drinking Water Act of 1996.

Date CCR Distributed: ______June 28, 2019___________________________________________________

Delivery Methods Used:
_X__ Mail       ___ Electronic Delivery       ___ Alternative direct delivery method(s) list below:

Good faith efforts were used to reach non-bill paying consumers. Those efforts included the following methods:

Posted CCR on public bulletin boards at the Post Office, Telephone Company, Town Clerk’s Office, Franklin School, LCCA water spigot and Haston Library, link to CCR available on Water Department’s page at http://www.franklinvermont.com/water%20district.htm

Consecutive Water Systems only:
__ Wholesaler CCR was included when distributing our CCR to customers. (A copy of the wholesaler’s CCR does not need to be included when sending the certification to the Division if the wholesaler is a Vermont Public Water System)

All Water Systems:
I certify, as the Administrative Contact or the water system Owner that the Consumer Confidence Report has been provided to all customers.

Signed _________________________ Print ______Sara J Rainville_____________

Title ___Secretary & Treasurer________________________

Phone # ___802-285-2101_______________ Date _______June 28, 2019______________


Return to:       Department of Environmental Conservation
                         Drinking Water and Groundwater Protection Division
                         One National Life Drive - Main 2
                         Montpelier, VT 05620-3521


*Include a copy of your CCR when submitting this CCR Certification of Delivery form


Date received: ______________________________


This Page Intentionally Left Blank


Consumer Confidence Report - 2018

This report is a snapshot of the quality of the water that we provided in 2018. Included are the details about where your water comes from, what it contains, and how it compares to Environmental Protection Agency (EPA) and state standards. We are committed to providing you with information because informed customers are our best allies. This report is designed to inform you about the quality water and services we deliver to you every day. To learn more, please attend any of our regularly scheduled meetings which are held:

Franklin Water Department holds its regular monthly meeting on the second Wednesday of every month at 6:00 p.m. at the Franklin Town Clerk’s Office, 5167 Main Street, Franklin, VT.

Franklin Water Department’s Annual meeting will be Wednesday, July 10, 2019 at 6:00 p.m. at the Franklin Town Clerk’s Office, 5167 Main Street, Franklin, VT.

The person who can answer questions about this report is:  Michael Lawyer, Chairman

Telephone: 802-285-6520 and/ or Email: mlawyer@franklinvt.net

Franklin Water Department Water Operator is Jeremy Barnum, he can be reached at 802-324-2580.


Water Source Information

Your water comes from:

Source Name

Source Water Type




The State of Vermont Water Supply Rule requires Public Community Water Systems to develop a Source Protection Plan. This plan delineates a source protection area for our system and identifies potential and actual sources of contamination. Please contact us if you are interested in reviewing the plan.

Drinking Water Contaminants

The sources of drinking water (both tap water and bottled water) include surface water (streams, lakes) and ground water (wells, springs). As water travels over the land’s surface or through the ground, it dissolves naturally-occurring minerals. It also picks up substances resulting from the presence of animals and human activity. Some “contaminants” may be harmful. Others, such as iron and sulfur, are not harmful. Public water systems treat water to remove contaminants, if any are present.

In order to ensure that your water is safe to drink, we test it regularly according to regulations established by the U.S. Environmental Protection Agency and the State of Vermont. These regulations limit the amount of various contaminants:

Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations and wildlife
Inorganic contaminants, such as salts and metals, which can be naturally-occurring or result from urban storm water runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming.
Pesticides and herbicides, may come from a variety of sources such as storm water run-off, agriculture, and residential users.
Radioactive contaminants, which can be naturally occurring or the result of mining activity
Organic contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and also come from gas stations, urban storm water run-off, and septic systems.

Water Quality Data

The table below lists all the drinking water contaminants that we detected during the past year. It also includes the date and results of any contaminants that we detected within the past five years if tested less than once a year. The presence of these contaminants in the water does not necessarily show that the water poses a health risk.

Terms and abbreviations - In this table you may find terms you might not be familiar with. To help you better understand these terms we have provided the following definitions:

Action Level (AL): The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.

Level 1 Assessment: A level 1 Assessment is a study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.
Level 2 Assessment: A Level 2 Assessment is a very detailed study of the water system to identify potential problems and determine (if possible) why an E. coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.
Locational Running Annual Average (LRAA): The average of sample analytical results for samples taken at a particular monitoring location during four consecutive calendar quarters.
Maximum Contamination Level (MCL): The “Maximum Allowed” MCL is the highest level of a contaminant that is allowed in drinking water. MCL’s are set as close to the MCLG’s as feasible using the best available treatment technology.
Maximum Contamination Level Goal (MCLG): The “Goal” is the level of a contaminant in drinking water below which there is no known or expected risk to human health. MCLG’s allow for a margin of safety.
Maximum Residual Disinfectant Level (MRDL): The highest level of a disinfectant allowed in drinking water. Addition a disinfectant may help control microbial contaminants.
Maximum Residual Disinfectant Level Goal (MRDLG): The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of disinfectants in controlling microbial contaminants.
Nephelometric Turbidity Unit (NTU): NTU is a measure of the clarity of water. Turbidity in excess of 5 NTU is just noticeable to the average person.
Parts per billion (ppb) or Micrograms per liter (ug/l): (one penny in ten million dollars)
Parts per million (ppm) or Milligrams per liter (mg/l): (one penny in ten thousand dollars)
Picocuries per liter (pCi/L): a measure of radioactivity in water
Running Annual Average (RAA): The average of 4 consecutive quarters (when on quarterly monitoring); values in table represent the highest RAA for the year.
Treatment Technique (TT): A required process intended to reduce the level of a contaminant in drinking water.
90th Percentile: Ninety percent of the samples are below the action level. (Nine of ten sites sampled were at or below this level).


Detected Contaminants FRANKLIN WATER SYSTEM

Disinfection Residual






Typical Source



0.320 - 0.380




Water additive to control microbes


Chemical Contaminants

Collection Date

Highest Value





Typical Source




2.5 - 2.5




Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits


Lead and Copper

Collection Year

90th Percentile




Sites Over AL

Typical Source




0 - 0




Corrosion of household plumbing systems; Erosion of natural deposits




0.24 - 0.3




Corrosion of household plumbing systems; Erosion of natural deposits; Leaching from wood preservatives

*The lead and copper AL (Action Level) exceedance is based on the 90th percentile concentration, not the highest detected result.

Violation(s) that occurred during the year

We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards. The below table lists any drinking water violations we incurred during 2018. A failure to perform required monitoring means we cannot be sure of the quality of our water during that time.




Compliance Period


Failure to Monitor


02/27/2018 - 02/28/2018


Failure to Monitor


08/01/2018 - 08/31/2018


To be Completed by the Water System. List any steps taken to correct the violations listed above:

The Water Department hired a new water operator, Jeremy Barnum, late in 2018; he has been sampling and reporting regularly as required. In addition, we implemented a system to have two people scheduling samples to avoid missing one.

Level 1 Assessment(s)

During the past year we were required to conduct one Level 1 Assessment(s). One Level 1 Assessment(s) were completed. In addition, we were required to take no corrective actions.

Health Information Regarding Drinking Water

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants, can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by cryptosporidium and other microbiological contaminants are available from EPA’s Safe Drinking Water Hotline (1-800-426-4791).

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Safe Drinking Water Hotline.

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. FRANKLIN WATER SYSTEM is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your drinking water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.

Coliforms are bacteria that are naturally present in the environment and are used as an indicator that other, potentially harmful, waterborne pathogens may be present or that a potential pathway exists through which contamination may enter the drinking water distribution system. We found coliforms indicating the need to look for potential problems in water treatment or distribution. When this occurs, we are required to conduct assessments to identify problems and to correct any problems that were found during these assessments.

Uncorrected Significant Deficiencies

The system is required to inform the public of any significant deficiencies identified during a sanitary survey conducted by the Drinking Water and Groundwater Protection Division that have not yet been corrected. For more information please refer to the schedule for compliance in the system’s Operating Permit.

Date Identified

Significant Deficiencies



(1) Inadequate Water Quality Testing



(2)Monthly Reporting Inadequate



(3)Test Equipment Unavailable/Inadequate or Inadequate Testing Reagent



(4)Inadequate Chemical Application Facilities



(5)Inadequate Storage Facility Alarms



(6)Tank Inspection



(7)Inadequate Cross-Connection Controls (inline booster pump(s))



(8)No Totalizing (Master) Meter



(9)Required Bacteriological Monitoring and Monitoring Plan



(10)Operation and Maintenance (O&M) Manual Needed


To be Completed by the Water System. Describe any interim measures taken or work completed for the deficiencies listed above:

(1) and (2) The monthly reporting has been regular and up-to-date with the new operator and the treasurer assisting as needed.  (3) Sample taps were installed in early 2019 for raw and finished water testing (6) The tank inspection was completed on May 12, 2019 and the State was notified of the results. (7) Cross connection controls were addressed by installing an air gap at the location in 2017. (10) The O & M Manual was submitted to the State in December 2018 and again in May 2019 with further revisions as requested by the State. Other deficiencies listed are being addressed in the system improvement project that has been ongoing. A permit to construction application has been submitted to the State and is awaiting their approval. Once received the project will be completed in 2020.

Public Notice - Permit to Operate Issued:  The Water System is required to notify all users of the following compliance schedule contained in the Permit to Operate issued by the State of Vermont Agency of Natural Resources:

1.       On or before September 10, 2015, the Permittee shall complete source water quality monitoring for pH, alkalinity, temperature, and copper as directed by the Division in the attached letter that was issued following the 2008 copper exceedance and submit the results to the Division, (attention Doug Kievit-Kylar).


2.       On or before September 10, 2015, the Permittee shall begin submitting monthly operating reports to the Division each month. The monthly operating reports are to include all information required by the Secretary as outlined in V, Part B of this Permit.


3.       On or before November 20, 2015, the Permittee shall inspect the storage tank (inside and out), clean and make minor repairs as necessary, and notify the Division that the work has been completed as outlined under Section II, A, item # 10 of this Permit. Documentation of the inspection, findings, and servicing must be kept in the Water System’s files and made available to the Division for review upon request.


4.       On or before January 15, 2016, Permittee shall complete and submit the results of an engineering assessment of the distribution system pressures, both high and low tank operating conditions, under average, maximum and peak (fire-flow) user demand operating conditions. The engineer’s report shall identify the hydraulic grade line of the Water System on a topographic map, and specifically identify those areas in the existing water system with water distribution system pressure less than 20 psi, and less than 35 psi under normal, maximum and peak (fire flow) conditions. The assessment must indicate the water tank storage levels necessary to maintain minimum pressures under these various operating conditions and identify all areas in the system not meeting minimum flow and pressure requirements pursuant to Appendix A, part 8.1.1 of the WSR.


5.       On or before January 28, 2016, Permittee shall submit a complete Permit to Construct Application to the Secretary for system improvements that include:

a)       the installation of adequate raw water and finished water sampling taps;

b)      the installation of adequate chemical addition flow pacing that is based on the flow of water either into the water storage tank or into the distribution system;

c)      the installation of water storage tank level controls in order to regulate the water level in the water storage tank and prevent any chlorinated water from being discharged from the tank when the chlorination system is in use; and

d)      the installation of a means of being able to meter the finished water produced by the Water System.


6.       On or before July 1, 2016, the Permittee shall complete the construction of the system improvements as authorized by the Permit to Construct that will be issued after the application described in item #8 above is received.


7.       On or before September 1, 2016, the Permittee shall develop and submit to the Secretary an electronic O&M Manual Update that accurately reflects the updated operation and maintenance of the Water System and reflects all system improvements required by this Permit.


9.       On or before September 1, 2016, the Permittee shall submit as-built Record Drawings in accordance with the conditions of the Permit to Construct identifying the completed system improvements required in this Permit.


To be completed by the Water System:
List interim measures completed or progress to date for the compliance schedule(s) listed above.

Since the water department has hired the new operator, we have been on time for all scheduled tests and results/reports to the State have been on schedule as required addressing items 1 and 2.  The tank inspection (item 3) was completed on May 12, 2019 and the State was notified of the results. The raw water tap and finished water taps(5a)  were installed in April 2019 and the State was notified of the completed work. The O & M Manual (item 7) was submitted to the State in December 2018 and again in May 2019 with further revisions as requested by the State. The permit to construct was submitted to the State in March of 2019.  Once approved, a vote to borrow the funds needed for construction will take place and a contractor will be selected via a bidding process with construction to be completed during the 2020 construction season.  This will address all remaining items on the above permit to operate compliance schedule and significant deficiencies.

Distribution Information

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place and distributing copies by hand or mail.